We’re thrilled to share some fantastic news! At Viajes Camino de Santiago, we’ve been honored with the Q for Tourism Quality, a recognition that celebrates our commitment to excellence and customer satisfaction. This distinction, awarded by the Spanish Institute for Tourism Quality and Sustainability (ICTES), is a symbol of professionalism, reliability, and outstanding service.

Tourism Quality Q Certificate

Tourism Quality Q Certificate

Viajes Camino de Santiago awarded the prestigious Tourism Quality Q

In November 2024, after several months of thorough analysis and evaluation of our operational and production processes, our travel agency specializing in the Camino de Santiago has been certified as a deserving recipient of this important distinction in the Spanish tourism sector.

 

What does the Tourism Quality Q signify?

Receiving the Tourism Quality Q is not just an accolade; it’s a confirmation that we meet the highest standards of quality in delivering our services. To achieve it, we underwent a rigorous external audit that evaluates key aspects such as:

  • Exceptional customer service: We ensure a memorable experience at every stage of the Camino.
  • Efficient and professional management: From planning to execution, every detail matters.
  • Continuous improvement: We are committed to innovation and the ongoing training of our team.
  • Commitment to sustainability: We respect and care for the environment along the Camino de Santiago.

These are just some of the aspects outlined in the UNE 189001:2011 Standard for Intermediation Tourism Services, which defines the evaluation criteria.

A Recognition of Effort and Dedication

This distinction is the result of the daily effort of our entire team, who work with passion, empathy, and humanity to deliver unique and unforgettable experiences to those who trust us to guide them along the Camino de Santiago. The Tourism Quality Q reflects our dedication and serves as an incentive to keep improving every day.

Thank you for your trust!

We want to share this achievement with our clients and collaborators, who have been a fundamental part of our growth. This recognition inspires us to continue offering the best service and to remain your top choice for experiencing the magic of the Camino de Santiago.

Thank you for being part of this adventure and for placing your trust in Viajes Camino de Santiago! Now, more than ever, Ultreia et Suseia! 🌿