We have been awarded the Q for Tourism Quality

Celebration of the Q for Tourist Quality recognition awarded to Viajes Camino de Santiago, an official stamp from the Spanish Institute for Tourist Quality that certifies excellence, professionalism, and high standards in customer service and services associated with the organization of trips on the Camino de Santiago, highlighting its commitment to quality and continuous improvement to offer exceptional experiences to pilgrims.

We are delighted! At Viajes Camino de Santiago, we have been awarded the Q for Tourist Quality, a recognition that rewards our commitment to excellence and the satisfaction of our clients. This distinction, granted by the Institute for Spanish Tourist Quality and Sustainability (ICTES), is a symbol of professionalism, reliability, and exceptional service.

Q for Tourist Quality Logo

Viajes Camino de Santiago receives the prestigious Q for Tourist Quality

In November 2024, after several long months of thorough analysis and evaluation of our operational and production processes, our travel agency specialized in the Camino de Santiago has been certified as an entity deserving of this important distinction in the Spanish tourism sector.

What does the Q for Tourist Quality imply?

Receiving the Q for Tourist Quality is not just a recognition, but the confirmation that we meet the highest quality standards in the provision of our services. To obtain it, we have undergone a rigorous external audit process that evaluates key aspects such as:

• Exceptional customer service: We guarantee a memorable experience at every stage of the Camino.
• Efficient and professional management: From planning to execution, every detail matters.
• Continuous improvements: We are committed to innovation and the ongoing training of our team.
• Commitment to sustainability: We respect and care for the environment of the Camino de Santiago.

These are just some of the aspects covered in the UNE 189001:2011 Standard Tourism Intermediation Services, which outlines the criteria to be evaluated.

A recognition of effort and dedication

This distinction is the result of the daily effort of our entire team, who work with passion, empathy, and humanity to offer unique and unforgettable experiences to those who trust us to travel the Camino de Santiago. The Q for Tourist Quality is a reflection of our dedication and an incentive to continue improving every day.

Thank you for your trust!

We want to share this achievement with our clients and collaborators, who have been a fundamental part of our growth. This recognition motivates us to continue providing the best service and to remain your best option to experience the magic of the Camino de Santiago.

Thank you for being part of this adventure and for trusting Viajes Camino de Santiago! Now, more than ever, ¡Ultreia et Suseia!🌿