Nowadays the Camino de Santiago has become an accessible journey for all kinds of people, groups and ages without any kind of discrimination. In recent years it has experienced a growing modernization of its infrastructures in terms of signposting, conditioning of the paths, conservation of the natural, historical and cultural heritage, but also in the quality and variety of the services offered to pilgrims. Today we tell you how luggage Transport works.
Although there are many pilgrims who decide to carry their backpacks on their backs for hundreds of kilometres, more and more are choosing to contract the luggage transport service. Whether for health reasons, to prevent injuries, because you need to carry more weight than you can carry or simply for comfort, the truth is that it has become one of the most demanded services on the Camino de Santiago.
This service is included in all our trips, with no need for additional hiring.
Once your reservation has been confirmed, we will send you home with the credential some stickers that you must cover with the following data:. Name and surname, contact telephone number, town and name of the accommodation you have been assigned. Once you have filled in the stickers with all the data, you must stick them on your backpack in a visible place. The operation is the same throughout the Camino de Santiago. The transfer of backpacks is made from the reception of the accommodation you are leaving to the reception of the accommodation you are going to.
Normally all the accommodations have a place where you can leave your luggage before the arrival of the carriers. We always recommend that you check with the reception desk to make sure that you leave your suitcase in the right place.
How many suitcases can I take with me in the luggage transport?
As mentioned above, all our trips include luggage transport service. Only one suitcase per person is included, but in case you want to move more luggagebut in case you want to move more luggage, you can add as many additional you can add as many extra bags as you need to your booking. to your booking.
Measurements, weight and other recommendations
As a general rule, it is recommended that the weight of the suitcase should not exceed 20 kg. As we always say, we are not Ryanair. No one is going to refuse to carry your luggage because it is a little overweight or because the suitcase is bigger than usual.
► We recommend above all to use common sense. Think that carriers have to move a large volume of suitcases and luggage daily, up and down stairs and move them several meters to the vehicle.
The luggage should be as compact as possible with all pockets closed. You should not carry bags, objects or sleeping bags hanging or tied as they may become detached during transport.
Always check that your suitcase or rucksack is in good condition before travelling.
► The agency, the carriers and the accommodations that receive the luggage will not be held responsible for the loss or breakage of the luggage due to its poor condition. for the loss of objects or breakage of the luggage due to its poor condition.
Luggage collection and delivery timetable on the Camino de Santiago
Your suitcase must be at reception before 08:30 every morning. It is very important to be punctual in this sense, since any delay in dropping off your suitcase can cause problems in all the deliveries of that day or even that your luggage is not collected and stays in the accommodation. The suitcases are usually delivered to the next accommodation before 14:00, usually coinciding with the time when pilgrims arrive at the accommodation. Occasionally there may be slight delays in delivery for any reason: a suitcase that has been left behind or any other unforeseen event by the carrier.
I can’t find my suitcase, what do I do?
It is very rare that a suitcase is lost, but we will not deny that it can happen. Most often it is because the label has fallen off, a mistake in the names of the accommodations or any other human error or oversight.
If your accommodation does not manage to locate your suitcase first of all do not worry, at all times you will have a telephone hotline where we will help you to find it so that you receive it as soon as possible. All bags eventually turn up after a couple of calls, so take it easy. The worst thing that can happen is that you have to wait a little while having a drink on any terrace. Do you need more information about luggage transport? Write to us at [email protected]or call us on +34 694 40 81 78