It will depend on the contracted modality:
If you are going to do the Camino de Santiago on your own, you will receive the documentation by email a few days after making your reservation. If you make your reservation well in advance, it may take us a little longer to send it to you in high season, as we give priority to reservations made with less time in advance.
If it has been a few weeks since you made your booking and you have not received your documentation, you can contact us.
If you are going to do the Camino de Santiago in a group, you will receive your documentation approximately one month before the start of the trip, when we close the group.