I have arrived at my accommodation and my luggage is not there

Normally your luggage will be at your accommodation between 13:00 and 14:00 noon. If for some reason you arrive at your accommodation and can’t find your luggage, don’t worry.

In high season we move a large number of suitcases, so it is possible that the carrier has not yet arrived at your accommodation. We recommend you to be patient and give yourself a little time before becoming alarmed.

It doesn’t usually happen, but in case it’s too late and you still haven’t received your luggage, you have at your disposal an emergency phone number where you can contact us. We assure you that we find 100% of lost suitcases in perfect condition.

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Agencia Camino de Santiago

Rúa das Galeras, 13, planta 1, oficina 5.
15705 – Santiago de Compostela.

Tel: +34 981 96 68 46

If you are in the United States you can call us at this number: +1 323 283 8593

Email: [email protected]

Authorized Agency Number: XG-942

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INNOVATION PLAN OF RED ACTIVA INTEGRAL, S.L. (102)
To promote technological development, innovation and quality research.
This operation is financed by the Xunta de Galicia, through grants granted by the Galician Innovation Agency, within the business grants program. InnovaPeme 2023.

This company is a beneficiary of Corporate Talent Bonuses
To carry out short-term training projects in the field of Digital Marketing, co-financed by the European Union, within the framework of the FSE+ Galicia 2021-2027 operational program and the Department of Employment, Commerce and Emigration of the Xunta de Galicia.